Who we are
At Core Insights Institute, your privacy is of utmost importance. This Privacy Policy outlines how we handle personal information collected through our website and ensures compliance with relevant privacy regulations, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It also reflects the professional obligations aligned with the Australian National Statement on Ethical Conduct in Human Research (2025) and Psychotherapy and Counselling Federation of Australia’s Code of Ethics. Our website address is: https://coreinsightsinstitute.com.
Information We Do and Do Not Collect
This website is designed for informational and contact purposes only. We do not collect, store, or process any personal health information or sensitive client data via the website. We do not request or store therapy session notes, medical records, mental health history, or diagnostic information online.
We do not provide intake forms or psychological assessments directly through the website.
Any contact information you voluntarily provide will be handled with utmost confidentially and in accordance with Australian National ethical standards and the Australian Privacy Principles.
We may collect limited, non-identifiable information such as:
- Basic analytics (e.g., page views, session duration) to improve site performance and user experience
- IP addresses, browser type, and device type for diagnostic purposes
- Contact form submissions (if enabled) that are emailed directly and not stored on the site or any database
This data is used solely for functional purposes and is not shared with third parties.
Cookies
This website may use cookies or similar technologies to enhance user experience. These are standard tools to help track website performance and user preferences. You can control cookie behaviour via your browser settings. We do not embed additional third-party tracking or monitor your interaction with that embedded content, including tracking your interaction with the embedded content.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users who subscribe to the website (if any), we store the personal information they provide in their user profile. All users can contact us to view, edit, or delete their personal information at any time. Website administrators can also see and edit that information.
Professional & Ethical Compliance
We adhere to the relevant privacy regulations, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It also reflects the professional obligations aligned with the Australian National Statement on Ethical Conduct in Human Research (2025) and Psychotherapy and Counselling Federation of Australia’s Code of Ethics for:
- Confidentiality
- Data protection
- Appropriate handling of client communications
All professional records are kept offline, securely stored, and in accordance with legal retention requirements. No therapeutic, clinical or research-related information is collected through this website.
Third-Party Services
This website may contain links to third-party sites (e.g., for reading materials or references). We are not responsible for the privacy practices or content of these external sites. Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Contact and Enquiries
If you have concerns about your privacy or this policy, please contact: diane@coreinsightsinstitute.com